Six Sigma Tools – VI : Control Strategies

$ 75.00

(Price inclusive of 90 day access, Completion certificate & course handout)

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Description

INTRODUCTION

This course on Six Sigma Tools – VI : Control Strategies is part of the Six Sigma Specialization series that is designed to give an introductory and intermediate level of familiarization of Six Sigma concepts and tools.

Six Sigma is a systematic improvement process leading to process design / redesign. It uses several statistical tools and is widely applicable to any process – be it in manufacturing or functional areas. The benefits of Six Sigma are widely acknowledged in several industries and for several different processes – many industries have saved many millions of dollars

Six Sigma coupled with other processes like lean manufacturing form a lethal combination leading to radical improvements and huge savings of time, effort and money.

An understanding of the principles is essential for all – both in management and technical workforce.

LEARNING OBJECTIVES

This course covers the Six Sigma Tools – VI : Control Strategies

A Control Plan pertaining to Six Sigma Certification is typically a living document that evolves and transforms in line with immediate product or process requirements. This control plan may be designed for a process, any step in the process, a piece of equipment used in a process, and so forth.

A Six Sigma Control Plan offers a single point of reference relevant to the understanding of process specifications, characteristics, as well as standard operation procedures or SOPs. It lays down the grounds for the assignment of responsibilities for all activities within the processes. Overall, a well-designed control plan is instrumental in executing all processes smoothly, and making the project sustainable on a long term basis.

Control is one of the final steps of the process improvement roadmap of Lean Six Sigma–Define-Measure-Analyze-Improve-Control (DMAIC). It deserves mention that one of the most significant parts of the ‘Control’ stage is the creation of a well-conceived control plan to avoid the concerns of encountering negative business impacts due to process deterioration. A control plan usually includes the steps that have to be undertaken on a timely basis; especially when the performance measures fail to be within a pre-defined, desired range.

The control plan needs to be constructed by the process owner and his designated team. This plan should be flexible enough to be updated in line with the evaluations and changes that take place after its implementation.

The four techniques used for process control plans are:

  1. Standardization – of the “should-be” process steps is required to ensure all responsible for execution have the same understanding. Standardizing the should-be process helps answer queries like:
    • What are the steps in the process?
    • Who does these steps in the process and when?
    • Where more detailed work instructions can be found?
  2. Documentation – is a necessary step to insure that the learning gained via improvement is institutionalized and shared across the team by having it documented with proper work procedures (documented sequence of steps and instructions necessary to carry out an activity)
  3. Monitoring Plan – helps detect changes as and when they occur in the process and assure that improvements continue to hold for us to be able to meet customer requirements over a period of time.
  4. Response Plan – helps identify the next steps on what needs to be done if one detects a change in the process while monitoring. For each of the measure in the monitoring plan, the response plan helps define:
    • What actions will be taken for an out-of-control event occurrence with a timeframe for the action
    • Who takes action based on the monitoring data
    • Where to find trouble-shooting procedures to fix problem

We will discuss these topics in this course.  

On completion of this series, the user will have a good knowledge of:

  • Tools used in Define stage – Project charter, Thought map, SIPOC, Value Stream Map, Zero Loss studies to identify bottleneck machine / operation (in manufacturing), Cause and Effect matrix, Failure Mode Effect Analysis
  • Measuring the process – Measurement System Analysis. This may be more relevant for processes related to manufacturing
  • Improvement methods and related statistical tools of Hypothesis testing – Chi squared test, t test, Analysis of variance (ANOVA)
  • Control strategies for sustenance of the improvements made by design or redesign of processes

After this series, the participant can appreciate any topic on Six Sigma which are at fundamental or intermediate levels. On completion of the series the participant will be ready to enroll in Advanced courses on Six Sigma that lead to a formal certification as a White Belt or Yellow Belt or Green Belt or Black Belt.

ALL of our courses in this series is developed based on decades of front-line industry experience of the instructor. 

WHO SHOULD TAKE THIS COURSE

Anyone who is involved with any process, be it manufacturing or transactional. It is uniformly applicable across any function. This course is equally important to any operator or management staff.

The series should form mandatory knowledge for any professional in manufacturing or Supply Chain or Project Management or HR or any function and especially a new employee.

This course is ALSO part of the is a Bundled Specialization course titled Six Sigma Specialization. You might also want to consider  to take the course on Lean Manufacturing Tools Specialization along with this course.

COURSE CONTENT 

  • INTRODUCTION
  • CONTROL PHASE
    • What is control phase
    • Why control phase
    • Control planning
  • LEVELS OF CONTROL
    • Types of (human) errors
    • Control levels
    • Mistake proofing
    • 8 principles of mistake proofing
    • Common error-proofing devices
    • Summary – aspects of control
  • COMPONENTS
    • Control Plan – components
    • Knowledge during project
    • Process map
    • Measurement plan
    • Y & X limits
    • Process Control of Y & X
    • Update of documents
    • Responsibility allocation
    • Training
    • Monitoring & reporting plan
    • Mistake proofing
    • Guidelines For Mistake Proofing
    • Audit plan
    • Reaction plan
    • Trouble shooting
    • Control plan checklist
    • Control plan Examples
  • REFERENCES & COURSE HANDOUTS
  • FINAL QUIZ

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